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The Dish with Jess Harter ~ Pursuing food and fun across the East Valley

Soda giveaway: Is Dr Pepper guilty of malpractice?

November 23rd, 2008, 5:34 pm · 13 Comments · posted by Jess Harter

Anyone able to get their free Dr Pepper today? The soft-drink maker supposed was giving free 20-ounce sodas in celebration of today’s release of “Chinese Democracy,” the long-awaited album from Guns N’ Roses.

The album, which the group has been recording since 1994, has become a running joke in music circles over its perpetual delay. When it was announced the album finally would be released in 2008, Dr Pepper promised a free soda to everyone in America if it actually was.

Beginning at 12:01 a.m. today, people were supposed to be able to get a coupon on Dr Pepper’s web site for the free soda. The coupon, available on the site for 24 hours, would be good through Feb. 28.

But every time I go to the web site and click the promotional link, I just get an error message. There’s a phone number to call if you have problems, but the line has been busy all day.

That’s an awful lot of work for a $1 soda.

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13 Comments

  • Jason says:

    I’ve had the same problem all day. It really makes you wonder if this is at all intentional. They knew well ahead of time what they were getting themselves into. So if it was an over-loaded server issue or if their bandwidth was overwhelmed then it’s their fault only for not properly being prepared. I know it’s just a soda, but it’s also the principle of the matter. When someone promises me something I expect it.

    -Jason
    Calera, OK

  • Tiffany says:

    I have gotten the same results the phone is busy and I get a error message I ended up leaving a message for them under contact us

  • Tiffany says:

    I just got a message back from dr pepper’s consumer relations they gave me a different number to call and said they would be contacting me within 72 hours so we will see what happens So to the people that cant get through either, try leaving a message under contact us and see what happens

  • nathaniel says:

    Dr pepper wheres my free soda.you guys suck i will never buy a dr pepper again.

  • Jason says:

    I just called number on website. It said they were working on problems do to overwhelming response. it asked me to leave my info addy, etc. Itsaid I wiuld recieve coupon in 4-6 weeks. 1-800-696-5891

  • Chris says:

    I am having the same problem too. Looks like instead of giving away of free soda they transitioned this website to a smaller server to not handle as much traffice. Being so many are having the problem looks like there going to have to extend the offer.

  • A Mad Bitch says:

    Been Trying Since Midnight….It’s A Joke. I Want My Free Dr Pepper. I Have Put In Enough Time & Energy! The Offer Better Be Extended or I Am Boycotting Dr Pepper & Snapple Products. What Happened To Promotional Giveaways In This Country?? It Was So Big In The 80’s & Disappeared In The 90’s. BTW, GNR Sux!

  • Tiffany says:

    I was able to get online @ abt 7AM AZ time & got through w/o a problem…

  • sandy says:

    Had the same issue, but my persistence finally got to the website. Then had to sign up on website and the coupon will be in the mail w/ in a few weeks.
    Not worth the effort but I got one free Dr. Pepper coming!(I hope)

  • Andy says:

    Are you serious? It’s a soda. I think I’ll get over it.

  • Darrie says:

    No ! I have been trying for 2 days. I just emailed Dr. Pepper and bascially them liars.

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